How it works
From “someone should fix that” to done
No quotes to chase, no phone calls, no waiting in for a four-hour window. Here is the whole thing, start to finish.
- Verified professionals
- Insured & background checked
- 5-star rated
- ABEL Guarantee
- 1
Tell us what needs doing
Pick a service, then the specifics — how many rooms, which tasks, anything unusual. The price updates as you choose, so the number you see is the number you pay. Nothing is hidden until checkout.
- 2
Choose a time
Slots from 07:00 to 20:00, same day if someone is free. Booking closes 30 minutes ahead so nobody is promised a pro who cannot physically get there.
- 3
Pay securely
Card details go straight to Stripe and never touch our servers. Store credit is applied first if you have any, and if it covers the whole job the card step is skipped entirely.
- 4
Watch them arrive
Once your pro sets off you see them on the map with a live ETA. Message them in the app if the gate is round the back.
- 5
Job done, on record
Before and after photos are attached to every job. Rate the work and the rating goes to the pro's public profile — every rating, not just the good ones.
When plans change
Because they do
Changed your mind mid-job?
Either side can request a change — extra work, a different price, a new time. The other has ten minutes to accept, both see the exact numbers, and nothing moves until you both agree.
Need to cancel?
Free until an hour before the job. After that a fee applies on a sliding scale, shown to you in full before you confirm — and it goes to the pro who set the time aside, not to us.
Something not right?
The ABEL Guarantee: tell us within 48 hours and we send someone back or refund you. No forms, no assessor.